Terms & Conditions / Terms of Service

Effective Date: July 1, 2025
Jurisdiction: Edmonton, Alberta, Canada

In these Terms & Conditions, “we,” “us,” and “our” refer collectively to A Digital Growth, its owner(s), employees, contractors, agents, and anyone associated with us.

By hiring, subscribing to, or using any of our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services. Continued use constitutes acceptance in full.

1. Scope of Services

We provide a wide variety of digital services, including but not limited to:

• Website design

• Domain registration

• Hosting

• Creative design (graphics, videos)

• Content writing

• Facebook, Google Ads & GMB promotion

• SEO, Google Maps, and other digital marketing services

• Any other service
  
  

All such services are part of subscription-based packages. Website, domain, and hosting are free add-ons provided only during an active subscription.

2. Ownership & Rights

All websites, domains, content, and designs provided during the service term remain our exclusive property. Upon cancellation or non-renewal:

• Access is revoked

• No content, files, or domains will be transferred

Only after full and final payment of agreed transfer fees, if any, will any transfer be considered.

3. Payment Terms

Advance Payment: 100% advance payment required unless otherwise agreed.

Currency: Payments accepted in USD, CAD, or EUR.

Late Fees: 2% monthly late fee, compounded daily on previous day’s balance (principal + penalties) until paid.

Contract Term: Annual contract; payable monthly or yearly. Early termination triggers a fee equal to the remaining contract value.

Refund Policy: No refunds except full refund if requested within 7 days of starting the service. No partial or prorated refunds.

4. Client Responsibilities

• Provide accurate, complete, and timely information

• Provide content, images, videos, and other materials legally owned or licensed

• Adhere to project timelines and approval cycles

• Ensure payment is on time

Estimated timelines may vary due to:

• Client delay

• Scope changes

• Force majeure or unforeseen issues

We will not be held liable for delays outside our control.

Client Materials: You retain rights to materials you provide. You grant us a limited license to use them during service.

Our Materials: Custom content remains our property until full payment is received. Upon final payment, ownership transfers unless otherwise stated.

You are fully responsible for the content you provide. You agree to:

• Indemnify us against all legal claims or penalties arising from your content

• Pay all legal costs we incur if you sue us and lose

• Compensate us for wasted time, reputational damage, mental distress, and other non-financial losses if your claim fails

We are not liable for any indirect, incidental, punitive, or special damages including loss of profits or data.

If a court finds us liable, our total liability is strictly limited to the total fees you paid for the disputed service only, regardless of the nature of the claim.

We are not responsible for any bans, penalties, or account restrictions placed by platforms like Google, Facebook, Instagram, etc., due to policy violations or other actions. You are solely responsible for compliance with such platforms.

We reserve the right to suspend/terminate services for:

• Non-payment

• Abusive or uncooperative behavior

• Violation of terms

You may cancel at any time with written notice. Early termination fees may apply.

These Terms are governed by the laws of the Province of Alberta, Canada. All disputes shall be handled only by courts in Edmonton, Alberta.

There is no obligation for mediation or arbitration. Legal resolution will be handled through formal court processes unless otherwise agreed.

We handle personal data in accordance with local laws. We do not sell your data. You are responsible for ensuring the legality of all data you provide.

Our services are provided “as is” without any warranty—express or implied. We do not guarantee specific results.

You are responsible for keeping backups of your materials and content. We are not liable for data loss.

We reserve the right to:

• Change pricing or services

• Modify these terms at any time

Updates will be posted on our website. Continued use of our services implies acceptance.

These Terms constitute the entire agreement between you and us, overriding any prior verbal or written communication.

For any questions, reach us via the communication method used during onboarding or via our website contact form.